What is VoIP?

VoIP, or Voice over Internet Protocol, allows you to use the internet to make or receive phone calls. In this way, a virtual phone number can route a business call to a device without needing to be tied to a specific location or physical phone line.

What is VoIP?

A virtual phone number is a number that isn’t associated with any specific phone line, and is used to route calls to the proper receiver. These calls can then be rerouted to a phone line, app, site, or voicemail inbox.

A virtual phone number works in the same way as a mall directory or guest services desk: You approach the directory in search of a specific store or general vicinity, and the directory will then point you in the right direction. In that sense, a virtual phone number can be thought of as the most central location between the available destination numbers.

How does VoIP benefit businesses?

Virtual phone numbers allow marketers to maintain a business presence in a given geographical region, without being tied to a physical number or landline. Without VoIP, a phone company would be forced to use a physical landline to route calls according to the caller’s area code.

But thanks to VoIP, marketers are now able to connect calls and maintain phone lines no matter their physical location. The result is an easier and more convenient experience for callers, which means improved interactions and a greater likelihood for conversions.

In this day and age technology has penetrated into almost every aspect of our daily life. VoIP communication is one of those latest technological trends that has been making rapid strides within the last decade and is now becoming a new powerful alternative to traditional landline telephone systems.

The substantial growth in VoIP services has turned VoIP into one of the most preferable means of communication that is slowly replacing traditional landline phone calls.

So let’s see what are the major benefits marking the prevalence of VoIP services over traditional telephone services.


  • The first and most important incentive to choose VoIP services instead of traditional phone systems is the low cost of phone calls. VoIP calls carried over the Internet are cheaper and can save a lot of money especially for large enterprises that have to handle a huge number of calls on daily basis.
  • Another reason for giving the preference to VoIP calling is surely the more flexible implementation of the VoIP network. This means there is no need for additional hardware since the only device required for VoIP service performance is the VoIP phone system.
  • Portability should also be included among the list of benefits that VoIP offers over traditional telephone networks. With the convenience of being able to make and receive calls from any location using the same phone number VoIP takes the lead.
  • The capability of involving multiple users into VoIP package is not a less important feature VoIP may boast about. Such scalability of a VoIP network is perfect for small and large business communities for a better management of business communication.


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