What Is a VoIP Phone & How Does It Work?

‘VoIP’ has become a buzzword when talking about business telephones of late. But VoIP is more than just a funny sounding acronym; it represents a huge step forward in the advancement of modern business phone systems. The big question for everyone is what is a VoIP phone? This article will help you learn more about the many choices when it comes to VoIP, and give you the information you need to make decisions for choosing the best VoIP phone service for your company.

What Is a VoIP Phone & How Does It Work?

What is a VoIP Phone System?

Quick Definition: A VoIP phone is a device that uses the internet instead of a pair of direct connect copper wires. VoIP phone systems give you almost unlimited options for mobility, interoperability, and connectivity.

You are probably reading this because you’ve already heard about VoIP’s key features like:

  • Easy install and setup
  • Easy scaling
  • Phone numbers that follow you and your employees
  • The technology supports older technology
  • Wide availability and economical implementation
  • Simple integration with other software applications.
  • The range of device options
  • Seamless set up on existing internet connections

This article will focus on how to choose the best equipment for your needs. We will be covering the types of VoIP phones available, how VoIP phones work, features, and how to compare devices to make the best choices for your business.

Types of VoIP Phones

Hard Phones – Hard phones are like traditional phones in that they sit on your desk or in a conference room. You can use hard phones for:

  • Direct calls
  • Conference calls
  • Accessing voicemail
  • Communications through handsets, headsets, Bluetooth and speakerphones

Softphones – Softphones are virtual phones that live in an app on a device (such as a computer, tablet, or smartphone) and can also be used much like a hard phone. We will be talking about the many options for softphones in a future article.


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