When you’re using a headset and phone system from the same manufacturer, there’s rarely a question of compatibility. But when you need to replace or update a headset from a different brand, you need to know if your choice is compatible with your phone.
When you look at your phone you will find connection ports, typically on the back or either side of the phone. There should also be an icon in the shape of a headset above that slot. If the figure is there, that phone is compatible with headsets that have a matching plug-in connector.
On the off chance there is no headset port, a standard desk phone will have a corded handset receiver that unplugs the headset should still work as long as it has the right connector for that plug-in port.
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