IVR (Interactive Voice Response)

Our Small Business IVR feature takes your business communication to the next level. The IVR identifies your callers and segregates them.

IVR (Interactive Voice Response)

Call Return

You can call back the last call you could not answer with the last call return feature. This feature keeps calling the last missed number continuously for 30 minutes until the line becomes available. The best part is this feature also works during Call Waiting.

Call Hunt

Call Hunt feature with hosted  VOIP is a wonderful feature you would love to add to your business phone system.  The number that picks the call first handles the conversation.  Plus, this will help in achieving 100% customer satisfaction as the callers will never hear busy signals. In case no one is available to attend the call, it will go to voicemail. The numbers that will ring and the duration for which each number will ring is decided by you.

IVR (Interactive Voice Response)

Our Small Business IVR feature takes your business communication to the next level. The IVR identifies your callers and segregates them.  With a series of pre-defined simple menus, the IVR takes input from the caller either by voice or touch tone and routes the call accordingly.

By introducing these new features for its Hosted Services, The Real has added many more feathers in its cap. These features will definitely make business communication easier and the users will be able to concentrate more on their respective businesses.

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