In our previous post, we discussed how toll free numbers can help to improve revenue numbers. Now, let’s see how simply one number can be used to avoid sales glitches.
One number for customers from California, Florida, New York, and Texas to connect with you easily would certainly help to escalate the business success rate. Sleep, play, dine and travel without getting concerned about ‘missed’ business calls. Toll free numbers give you the flexibility to choose routing preferences based upon time of the day and location.
Our toll-free number service is structured using intelligent network platform that helps you capture enterprise leads from across the globe and simplifies the ease of access to your business. Creating targeted call routing options facilitates businesses to direct incoming calls to specified answer points and enhances customer service experience.
Struggling to get the right response in time is one of the biggest hassle faced by customers. A long IVR menu option increases customer frustration leading to bad customer service experience. Failure to provide the right response in time often drops down customer value at each touch point leading to the loss in productivity. And during the peak hours, call handling gets even worse and cannot be transferred evenly among customer service department that leads to many missed calls.
Many businesses fail to build up proper channels for attending customers’ call. And due to this business productivity falls down drastically and leads to bad customer service experience. It fails to deliver customer feedback in time over product and services and answer customer concerns appropriately. Often, it happens that customers need solutions based on their age, skills and time zone and lack of appropriate channels leads to failure to expand customer base and loss of existing clients.
Great Customer Service
“Easy to use, cost effective, great customer service… can’t beat it! I love it and my clients love it. NextRings is great! I recommend to everyone!.”
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