Determining Your Business Needs

In the end, you cannot go wrong with any of these popular devices. You’ll notice that each of these offer the basic features that you would expect from a phone system. Here, we go through the primary questions your organization should consider before choosing a device:

Determining Your Business Needs
  1. Look at the brands. Are there names you trust more than others? Think about service too. Do they have a convenient and reputable service arrangement?
    • Polycom is the global leader when it comes to productive and effective engagement with colleagues, partners, customers, and prospects. You can’t look at a serious VoIP solution without including their product line in your decision-making process.
    • Cisco is the big name in business networks and internet infrastructure and another lead player in the VoIP hardware realm.
    • Panasonic is one of the world’s leading innovators in VoIP phone business systems. Their reputation for making quality electronic devices goes back decades.
    • Vtech is the world’s largest manufacturer of cordless telephones and well known for its electronic educational toys.
  2. Now look at the first row labeled – Line Appearances. How many lines does each device in your business need to be able to handle?
  3. Do you or your receptionist already use headsets? What type of connector does he or she have? An RJ-9 is a small telephone type while the 2.5 mm is a small round jack. If you need Bluetooth, then make sure your device supports it.
  4. 4. Is PoE important to you? Then make sure the device you pick has that capability.
  5. Don’t forget about future needs. Try to predict what you will need in a year or even five years. Is this device going to be able to handle healthy, realistic growth? Whatever you choose, be comforted by the fact that VoIP is more scalable and flexible than any phone system of the past.

Compare VoIP Conference Phones

A conference phone differs from a desktop phone in that it is optimized for both hearing and sending the best quality audio in a group setting (like a conference room table). Conference phones are designed with omni-directional microphone configuration. However, there isn’t a big functional difference between a desktop phone and a conference phone. If you learn how to use one, you can easily use the other.

The models shown below are among the most popular in the market. Each comes with standard features like speakerphones and speed dialing. For information on additional features and capabilities, refer to the chart below. Or you can explore other models here.


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