Call Recording Features very familiar

Call Recording is a very familiar term for most of the users- it is simply recording of voice communication over a phone call. This simple term has a huge necessity for the businesses. Call recordings can come in handy for a number of reasons, such as- policy & regulatory needs, quality control, training purposes, etc.

Call Recording Features very familiar

There are plenty of options available to choose the nodes (ends) between which the calls have to be recorded. The options available here are:

  • Extension to Extension calls
  • External Incoming calls
  • External Outgoing calls
  • Conference calls Storage location determines the location at which recorded call will be stored. The offers cloud storage for your call recordings. Call recordings are stored in a secured environment and are accessible to the users permitted by you. Authenticated users can delete, download, or listen to the call recording.

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