Call Analytics Dashboard

After running a marketing campaign, it is important to know the amount of traffic generated from the campaign and how well they are translating into real leads and potential sales.

Call Analytics Dashboard

 

After running a marketing campaign, it is important to know the amount of traffic generated from the campaign and how well they are translating into real leads and potential sales. Use our powerful Call Analytics Dashboard to know which marketing campaign is responsible for all the calls that you are receiving and where to best invest your marketing budget.

This is a highly intuitive way to understand the source of your calls and analyze how best to improve on that process. The user dashboard provided with this tool is easy to use, intuitive and allows you to see all incoming phone calls as they come in real time. Account features are also provided in a manner that allows you to gain access easily. Call details such as caller ID information, phone call insights, user data, caller city, the source of the call and the call score are displayed on the dash for customer care agents to work with. It also provides the business owner an opportunity to make better decisions to know how to be more efficient with handling calls.

 

Call Analytics Dashboard

Call Analytics Dashboard

Features

    1. Efficient lead management

Business owners have access to effective lead data such as known good leads which helps the customer care agents to know which calls to prioritize. This helps to drastically reduce the amount of time it takes to respond to a caller.

 

    1. Marketing campaign analysis

Call Analytics provide adequate data about what marketing effort is yielding results. This could be in form of which campaign, PPC keyword or other marketing endeavor is bringing in the leads. This helps businesses to know where to either target next or where to cut funding from.

 

    1. Data analysis

The dashboard provides a comprehensive data center that can be used to prepare accurate data reports from one central location. The data can be used to discover important insights. Data can also analyze based on certain date ranges to assist with a deep dive investigation. The data generated by the dashboard can be exported as a spreadsheet for further analysis and transmission to clients or other departments in the business.

 

Benefits

    1. Live call activity to easily see all the information necessary when talking to a lead which helps to improve the chances of conversion
    2. Better financial planning of marketing spend by preventing the use of funds on ineffective marketing campaigns
    3. Improved data analysis to help generate more quality leads and boost their conversion.
    4. Increased service level as customer care agents can attend to calls faster with more information available beforehand.

 

Call us today

 

Enjoy better call tracking and marketing campaign efficiency using this product. Call us or send an email today to find out more.

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